Privacy Policy

Data Controller and Owner
Intuiticode is the Data Controller of this Application.

Owner:
Intuiticode

Contact email:

account@intuiticode.com

As the Data Controller, Intuiticode determines the purposes and means of processing Personal Data collected through this Application, in accordance with applicable data protection and privacy laws. Intuiticode is committed to protecting Users’ privacy and handling Personal Data responsibly and transparently.

Types of Personal Data Collected
Intuiticode collects Personal Data either directly from Users or automatically through the use of this Application.
The types of Personal Data collected may include, but are not limited to: first name, last name, email address, phone number, company name, job title, industry or field of activity, country, city, IP address, Cookies, Usage Data, and technical information related to the device used to access the Application.
Personal Data may be voluntarily provided by Users through contact forms, service inquiries, consultations, project discussions, subscription forms, or direct communication channels. Certain technical data may also be collected automatically when Users browse or interact with the Application.
Failure to provide required Personal Data may prevent Intuiticode from responding to inquiries, providing requested services, or entering into contractual relationships.

How and Why We Use Your Data
Personal Data is collected and processed to enable Intuiticode to operate, manage, and improve its services, as well as to support business, technical, and communication needs.
In particular, Personal Data may be used for the following purposes:

• Responding to inquiries, requests for proposals, and service-related communications
• Providing, managing, and delivering services including Custom Development, Hosting, Platform Customization, Digital Marketing, AI Enabler, and Support services
• Managing client relationships, consultations, and project execution
• Analyzing website usage and performance to improve functionality and user experience
• Supporting marketing, communication, and outreach activities
• Complying with applicable legal, regulatory, and contractual obligations

Processing is carried out using IT-enabled tools and organizational procedures strictly related to the stated purposes. Appropriate technical and organizational measures are implemented to protect Personal Data from unauthorized access, disclosure, or misuse.
Personal Data may be accessed by authorized personnel within Intuiticode (such as administration, sales, marketing, technical, and system administration teams) or by trusted third-party service providers acting as Data Processors, where necessary to deliver services.

Cookies & Tracking Technologies
This Application uses Cookies and similar tracking technologies to ensure proper functionality, analyze usage patterns, and improve overall user experience.
Cookies may be used to:

• Enable core website functionality
• Recognize returning Users
• Store User preferences
• Analyze traffic, performance, and interaction behavior
• Support marketing and communication activities

Some Cookies are essential for the operation of the Application, while others are used for analytics or performance measurement. Third-party services integrated into the Application (such as analytics or advertising tools) may also use Cookies or similar technologies.
Users may manage or disable Cookies through their browser settings. Please note that disabling certain Cookies may affect the availability or functionality of parts of the Application.

Sharing of Personal Data
Intuiticode does not sell, rent, or trade Users’ Personal Data to third parties.
Personal Data may be shared only in the following circumstances and strictly to the extent necessary:

• Service Providers and Partners
 With trusted third-party vendors, consultants, or partners who assist in operating the website, delivering services, hosting infrastructure, analytics, marketing tools, payment processing, customer support, or other business operations.
 These parties act as Data Processors and are contractually obligated to process Personal Data only on Intuiticode’s instructions and in compliance with applicable data protection laws.
• Legal and Regulatory Requirements
 When required to comply with applicable laws, regulations, court orders, subpoenas, or lawful requests from government authorities.
• Protection of Rights and Interests
 When necessary to protect the rights, property, security, or safety of Intuiticode, its Users, clients, partners, or the public, including for fraud prevention, security monitoring, and dispute resolution.
• Business Transfers
 In connection with a merger, acquisition, reorganization, or transfer of assets, provided that Personal Data remains subject to appropriate confidentiality and data protection safeguards.

Where Personal Data is transferred to third parties or processed outside the User’s jurisdiction, Intuiticode ensures that appropriate legal, technical, and organizational safeguards are in place in accordance with applicable data protection regulations.

Hosting & Server Locations
To support performance, scalability, reliability, and data redundancy, Intuiticode utilizes hosting and cloud infrastructure providers with server locations in multiple regions, including:

• Indonesia
• United States
• Singapore
• Hong Kong

Personal Data may be stored and processed on servers located in one or more of these regions, depending on service configuration, client requirements, performance optimization, and system availability.
When Personal Data is transferred or processed across borders, Intuiticode takes reasonable steps to ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards such as contractual protections, access controls, and security standards.
Users acknowledge and consent that, by using the Application or services, their Personal Data may be transferred to and processed in countries outside their country of residence, which may have different data protection laws.

Payment Processing
When Users purchase services, subscriptions, or engage in paid projects or consultations, payment-related information may be collected and processed.
Payment transactions are handled through secure third-party payment service providers. Intuiticode does not store or process full credit card or payment instrument details on its own systems.
Payment-related Personal Data may include, but is not limited to:

• Billing name and billing address
• Email address and contact information
• Transaction amount, currency, and payment status
• Payment method and transaction reference details

Such data is used solely for the purposes of:

• Processing payments and invoices
• Managing subscriptions or service agreements
• Fraud detection and prevention
• Accounting, taxation, and legal compliance

Payment service providers process Personal Data in accordance with their own privacy policies and applicable regulations. Intuiticode encourages Users to review the privacy policies of the relevant payment providers for further information.

Data Retention
Intuiticode retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including the provision of services, compliance with legal obligations, resolution of disputes, and enforcement of agreements.
In general:

• Inquiry and Contact Data
  Personal Data submitted through contact forms, inquiries, or communications is retained as long as necessary to respond, follow up, and manage ongoing communication.
• Service and Project Data
  Personal Data related to projects, custom development, hosting, digital marketing, AI solutions, consultations, or other services is retained for the duration of the contractual or business relationship and for a reasonable period thereafter for administrative, legal, or operational purposes.
• Hosting and Technical Data
  Technical logs, usage data, and system-related information may be retained for security monitoring, system optimization, troubleshooting, and compliance purposes.
• Payment and Transactional Data
  Payment-related data is retained in accordance with applicable accounting, taxation, and legal requirements.

Upon request, Intuiticode will delete or anonymize Personal Data, unless retention is required by law, regulation, or legitimate business obligations.

User Rights
Subject to applicable data protection and privacy laws, Users have the right to:

• Access their Personal Data and obtain information about how it is processed
• Request correction or updates to inaccurate or incomplete Personal Data
• Request deletion of Personal Data where legally permitted
• Request restriction or limitation of processing in certain circumstances
• Object to processing based on legitimate interests or for direct marketing purposes
• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal
• Request data portability, where applicable

Users may exercise their rights by contacting Intuiticode using the contact details provided in this Privacy Policy. Requests will be reviewed and handled within a reasonable timeframe and in accordance with applicable laws.
Intuiticode reserves the right to verify the identity of the requester before fulfilling any request related to Personal Data, in order to protect User privacy and security.

Legal Definitions
For the purposes of this Privacy Policy, the following definitions apply:

• Personal Data (or Data)
  Any information that relates to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to identifiers such as a name, email address, identification number, online identifier, or one or more factors specific to their physical, economic, cultural, or social identity.
• Usage Data
  Information collected automatically through the Application or through third-party services integrated into the Application. This may include IP addresses, browser type, operating system, device identifiers, pages visited, date and time of access, referring URLs, interaction data, and other technical or diagnostic information.
  User
 The individual or legal entity accessing or using the Application, who must be authorized to act on behalf of the Data Subject, where applicable.
• Data Subject
  The natural person to whom the Personal Data relates.
• Data Controller
  The entity that determines the purposes and means of the processing of Personal Data. Unless otherwise specified, the Data Controller of this Application is Intuiticode.
• Data Processor
  A natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller in accordance with its instructions and applicable data protection laws.
• This Application
  The website, platforms, systems, and related digital services operated by Intuiticode through which Personal Data is collected and processed.
• Cookies
  Small data files stored on a User’s device that enable the Application to function properly, analyze usage, remember preferences, and improve the overall User experience.